Refund Policy

We want you to be completely satisfied with your purchase. If you are not happy, please review our refund policy:

• Eligibility: Items must be unused, in their original condition, and returned within 30 days of delivery.

• Non-Refundable Items: Custom or personalized orders, digital downloads, and discounted items.

• Process: Contact us at support@orientalartdiy.com with your order details before initiating a return. Customers are responsible for return shipping costs unless the item is defective.

• Refund Method: Refunds will be issued to the original payment method within 7-10 business days after the return is received and inspected.